Corporates are organised for operating and optimising a stable business, and innovation can feel like a distracting element. Most executives agree however that innovation is of strategic importance. Similarly, startup companies (which is where most of the world’s innovation happens) are organised to search for business models, and long-term strategic planning isn’t on the agenda.
As a 100-year-old outsourcing company, ISS knows something about their customers, and how needs evolve around their core businesses. But there’s no way we can invent all the solutions ourselves anymore. Most innovation happens in startup-land, and most mature startup companies with a proven product are in their market expansion phase, so it is logical for ISS to bridge the gap between our customers’ needs in areas outside their own core and the global ecosystem of late-stage tech startups.
We all need to innovate with focus. In any business, innovation focus is on the products and services sold and delivered. But success depends on a lot more than that - everything that’s around the core. We are inviting ISS customers into the programme based on existing contracts, and we are encouraging future ISS customers to consider the ISS Open Innovation Programme as a source of innovation for their future business success.
Our vision is to create a platform that connects the vibrant, high-speed ecosystem of startups with the corporate world, and to build the next generation of strategic outsourcing by shaping service design around real customer needs coupled with emerging technology. We want to provide market access to startups with compelling B2B propositions that ISS can take to enterprise scale on a global scale faster than anyone else on the planet.